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How to claim my RL OKXclusive Pass?
to the 2024 Rolling Loud Festival, the opportunity to meet the artists at the Rolling Loud Festival, fast passes, or free WiFi at the Festival (“Gift”).Published on Apr 5, 2023Updated on Sep 12, 2025FAQ37How do I submit my proof of address (POA)?
Can a mobile phone bill or invoice be used as Proof of Address? Unfortunately, mobile phone bills or invoices are not within the scope of acceptable verification documents. Please provide another valid document. Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document.Published on Sep 5, 2023Updated on Feb 12, 2026FAQ845OKX to list perpetual futures for ENSO, OL crypto
Learn more from our product documentation Trading hours 24/7 OL perpetual futures: Features Details Underlying OL/USDT index Settlement crypto USDT Face value 100 Price quotation 1 OL value calculated in USDT equivalent Tick size 0.00001 Leverage 0.01-50x Funding rate clamp [Average premium index + clamp (Interest rate – Average premium index, 0.05%, -0.05%), 1.50%, -1.50%] For average premium index and interest rate calculations, refer to our product documentation Funding fee settlement intervalPublished on Oct 29, 2025Updated on Nov 17, 2025AnnouncementsOKX to list OL (Open Loot) for spot trading
OKX is pleased to announce the listing of OL (Open Loot) on our spot trading markets. Please take note of the following details:Listing Timeline OL deposits will open at 6:00 am UTC on Nov 18, 2024. OL call auction will take place from 12:00 pm to 1:00 pm UTC on Nov 19, 2024. OL/USDT spot trading will open at 1:00 pm UTC on Nov 19, 2024. OL withdrawals will open at 10:00 am UTC on Dec 5, 2024.Published on Nov 18, 2024Updated on Feb 9, 2026AnnouncementsHow do I change my phone number?
Select Send code in both the New phone SMS verification and Current phone SMS verification fields. We'll send a 6-digit verification code to both your new and current phone numbers.Published on Sep 7, 2023Updated on Mar 12, 2026FAQ14,271How do I add OKX widget on my phone?
You may choose to add the widget on any home screen page or on the widget page (Swipe right from homescreen, it requires you to unlock the phone to perform the add action). Your device needs to be on iOS 14 or above.Published on Aug 15, 2023Updated on Feb 12, 2026FAQ5,801OKX House FAQ
For further assistance, please reach out to OKX Shop customer support via shop@okx.com and we’ll be happy to help. For a clearer picture of what OKX House is all about, visit here.Published on Nov 29, 2024Updated on Mar 2, 2026FAQ14My mobile phone isn't working, what should I do?
For your security, you won't be able to withdraw funds or use P2P trading within 24 hours of changing your phone number.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it. Start logging in and select Switch verification method (in the app) or Call me instead (on the web).Published on Aug 22, 2023Updated on Jan 27, 2026FAQ459OKX to list perpetual for OL crypto, along with its margin trading and Simple Earn
We are pleased to announce that USDT-margined perpetual futures for OL will be enabled at 9:00 am UTC on November 22, 2024. OL margin trading and Simple Earn will be enabled at 11:00 am UTC on November 22, 2024. The updates will cover both the web and app interfaces as well as the API. The details are as follows: I. Margin trading and Simple Earn Spot margin trading will be activated for the following pair: OL/USDT.Published on Nov 20, 2024Updated on Feb 9, 2026AnnouncementsHow do I set a price alert?
Navigate through the process by following these steps: Select the Alerts option by selecting the bell icon above the trading chart Start by setting the price alert, just by selecting the Alerts option Select Add Alert Select Add Alert to load the perimeter that you prefer Configure the parameters for your alert and save it How can I adjust the notification settings?Published on Apr 30, 2024Updated on Sep 10, 2025FAQ256OKX delays the listing of perpetual for OL crypto, along with its margin trading and Simple Earn
OKX delays the listing of perpetual for OL crypto, along with its margin trading and Simple Earn, and the new listing time will be announced separately. Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational and educational purposes only.Published on Nov 21, 2024Updated on Feb 9, 2026AnnouncementsHow do I protect myself from new types of phone scams?
We will not proactively reach out via mobile phone calls, SMS, or any external platforms. Any phone call claiming to be from OKX is a scam and always remain vigilant.2. Avoid clicking on suspicious links Scammers often send phishing links or malicious software in group chats to lure users into clicking. Once you interact with these links, your personal information may be leaked at best, and your assets could be stolen at worst.Published on Mar 21, 2025Updated on Feb 4, 2026FAQHow to add personalized messages for custom price alerts?
Below is how you can add personalized messages to your custom price alerts on our platform: Navigate to the chart of the specific asset and select the Alerts option by selecting the bell icon above the trading chart to access the price alerts feature Start by selecting the Alerts option Select Create alerts or select an existing alert you want to edit Proceed to select the alert of your preference or the Create alerts option Set the Price and enter the price point that will trigger the alert ProceedPublished on Feb 6, 2025Updated on Sep 10, 2025FAQ3OKX to update the listing time of perpetual for OL crypto, along with its margin trading and Simple Earn
We are pleased to announce that USDT-margined perpetual futures for OL will be enabled at 9:00 am UTC on November 22, 2024. OL margin trading and Simple Earn will be enabled at 11:00 am UTC on November 22, 2024. The updates will cover both the web and app interfaces as well as the API. The details are as follows: I. Margin trading and Simple Earn Spot margin trading will be activated for the following pair: OL/USDT.Published on Nov 22, 2024Updated on Feb 9, 2026AnnouncementsHow do I migrate my email address or phone number to another account? (web)
You're not allowed to withdraw your assets after the account is closed.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter your new phone number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers.Published on Aug 22, 2023Updated on Mar 4, 2026FAQ384