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VIP New Year gift set FAQ
We have specially crafted an OKX VIP New Year gift set, a box set that may include a selection of exclusive items, such as an OKX-exclusive backpack, a T-shirt, a rain jacket, or limited-edition McLaren model car. You may receive one or more of these items.How can I get the OKX VIP New Year gift set? A snapshot will be taken on January 1, 2026, at 21:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a VIP New Year gift set.Published on Dec 19, 2025Updated on Mar 3, 2026239Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space. Privately...Published on Jan 29, 2025Updated on Sep 27, 202539How do I determine my company type and understand which documents I need to prepare?
Accounting department: The accounting department may have insights into your institution's financial structure and regulatory requirements, which can help in identifying the appropriate institution type. Corporate secretary: The corporate secretary or governance officer is responsible for maintaining institution records and can provide information about your institution's legal structure.Published on Oct 13, 2023Updated on Feb 12, 2026129Why did my identity verification fail?
Under 18 Years Old Users must be 18 years old or above to complete identity verification. Country/Region Not Supported Our services are not available in all countries or regions. Certain jurisdictions are restricted or may only receive limited services.Published on Sep 5, 2023Updated on Feb 23, 202611,506What is the New User Full Rebate Program?
Timely enrolment: You must enroll in this Program before the expiry of your activity period, which shall begin at the time of your account registration. Eligible jurisdictions: You must be a resident of a country or region where this Program is available at the time of enrolment. OKX reserves the right to amend the list of eligible jurisdictions at any time without prior notice.2. How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Mar 16, 2026How do I discover new tokens?
Make sure you look into this when discovering new tokens. Market Capitalization: explore the top tokens ranked by market capitalization. Trading Volume: discover which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings? All you have to do is to enable your push notifications.Published on Aug 9, 2024Updated on Sep 10, 202555New User Bonus program - Terms and Conditions
What is New User Bonus program (NUB)? A program for new users signing up through Referral, Affiliate, or other designated referral links to receive rewards upon completing specific tasks.How do I enroll into the New User Bonus program (NUB)?Published on Sep 29, 2023Updated on Mar 3, 202614,614OKX x McLaren NFT Sweepstakes Terms & Conditions
MTC Tours: This prize is the opportunity to come to the McLaren Thought Leadership center, based in Woking, UK, where the McLaren team will provide a full tour of their center, which includes the iconic McLaren Boulevard which features racing cars from each year, all the past trophies, etc.Published on Apr 25, 2024Updated on Sep 8, 2025607How do I download my account statements?
For account statements from specific data, you can download data from the past two years. The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time.Published on Nov 6, 2024Updated on Mar 4, 202672How can I prevent high-risk transaction behaviors such as Ponzi schemes, purchasing tokens on behalf of others, and money laundering?
A Ponzi scheme is a type of fraudulent operation that relies on funds from new participants to pay returns to earlier participants, rather than generating legitimate profits. It typically operates in a pyramid-like structure and is highly deceptive, concealed, and socially harmful. In recent years, more Ponzi schemes have used USDT as a funding method.Published on Mar 17, 2023Updated on Jan 30, 2026514Why should I trade crypto options on the OKX Liquid Marketplace?
Our atomic trades tool requires all legs to be set for trade to be confirmed, which minimizes risk. Our state of the art Portfolio Margin tool aims for maximal capital efficiency at all times. Deep liquidity Our large and consistent Delta-1 volumes for many years have proven our ability to perform in the trickiest of markets. This now includes crypto options. At the moment, traders can use coin-margined options for funding.Published on Mar 13, 2024Updated on Dec 2, 20256TradingView Subscription Codes – Terms and Conditions
Eligible TradingView Subscriptions: The specific TradingView plan type (e.g., Essential, Plus, Premium), duration (e.g., 1 month, 3 months, 1 year), and any associated percentage or value discount offered by each coupon code will be clearly communicated to the eligible user at the time of code distribution. Codes are generally applicable for new TradingView subscriptions or for upgrading/extending existing active TradingView plans, subject to TradingView's standard promotional policies.1.4.Published on Jul 23, 2025Updated on Sep 9, 20253How do I discover new trading opportunities on OKX?
OKX Feed is also a feature that's capable of helping you to look into social sentiment and research for new trading opportunities. Note: OKX Feed brings together market news, social signals, and discussions from trusted third-party sources to deliver the latest updates in crypto space. There's no way to post directly on the OKX Feed from within the OKX platform. Learn how you can discover new trading opportunities on OKX Feed as below:How do I discover new cryptos through the news feed?Published on Jan 17, 2025Updated on Mar 17, 2026260How do I authorize a new device when I log in?
Open it to review new login info and confirm or cancel authorization. You'll also need to input the security code (one-time password) that they see from the new device to the old device.Security verification Where users have to input all one-time passwords from security features of what you've bound with your account, such as mobile, email, authenticator. Phone verification: when you request phone verification, we'll call the phone number linked to your account.Published on Aug 31, 2023Updated on Mar 16, 202613,660Options (App/Web version)
Buy to open a long position Experienced professional users can choose the Advanced Options, which offers a wider variety of option types. Take BTC options as an example: Open the APP and go to the Trade page, click the left upper corner BTC/USDT trading pair; on the new page, click to switch trading mode - Options - select Professional Mode, underlying asset BTC - All Options > click Call, select the exercise date > scroll down to choose options at different strike prices.Published on Mar 20, 2023Updated on Feb 5, 202639