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What onboarding information is required for a family office?
What's a family office? Family offices are entities set up to facilitate trading, investing, or other financial transactions using the personal wealth of the companies’ ultimate beneficial owners.Who are the key persons for a family office?Published on Oct 13, 2023Updated on Feb 12, 2026FAQ66ROAD Mainnet Swap: Depositing and Withdrawal Suspension
Due to the mainnet swap of ROAD, the depositing and withdrawal services of ROAD will be suspended from 2:00 Dec 17, 2020 (UTC) until the upgrade is complete. ROAD will swap INT Mainnet to ETH Mainnet. Please do not recharge the ROAD on INT chain to avoid your loss. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Dec 16, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Dec 16, 2020Updated on Nov 17, 2025AnnouncementsWhat is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Mar 16, 2026FAQOKX Wallet Now Support on Full Approval History
OKX wallet officially launched full historical approval analysis on October 13, 2023 (HKT). You can click the "Approval" tab on the OKX wallet homepage to view and manage your full wallet approval records. The feature is currently available on Ethereum, OKTC, BNB Chain, Polygon, Avalanche C, Fantom, Optimism, Arbitrum One, Gnosis, zkSync Era, and more chains coming soon. Please note: Due to the openness of on-chain contract deployment, fraudulent phishing contracts occur from time to time.Published on Oct 16, 2023Updated on Nov 17, 2025AnnouncementsFull-screen Trading Now Available for Perpetual Swap
Dear valued customers, To offer a fully-immersive experience in digital asset trading, we are launching the full-screen trading for perpetual swap on OKX.com. Also, we are expecting to launch more new features, such as algo orders and trading calculator, in the coming weeks.Published on Mar 12, 2019Updated on Nov 17, 2025AnnouncementsHow do I make full use of OKX's time-saving NFT trading tools?
In the fast-paced world of cryptocurrency trading, time is of the essence. To empower you with greater control over their trades, we offer a suite of advanced features designed to streamline the trading experience. Let's delve into the time-saving tools that set OKX apart in crypto space. Order book mode: enhancing precision OKX introduces an Order Book Mode allows you to dive deep into market...Published on Jan 5, 2024Updated on Sep 12, 2025FAQ10OKX to delist BTG, CHAT, CVT, DEVT, PAY, PPT, ROAD, SFG, SOC and CNTM spot trading pairs
The affected projects are as follows: BTG/BTC;BTG/USDT;CHAT/USDT;CVT/USDT;DEVT/USDT;PAY/USDT;PPT/USDT;ROAD/USDT;SFG/USDT;SOC/USDT;SOC/USDC;CNTM/USDT; Execution time: We will delist the above-mentioned projects at 8:00 - 8:15 am UTC on Mar. 29, 2023. Users are advised to cancel orders pertaining to these pairs before the delisting. If your order is not canceled in time, it will automatically be cancelled by the system.Published on Mar 29, 2023Updated on Nov 17, 2025AnnouncementsINTChain (INT) Node Upgrade: Depositing and Withdrawal Suspension
Dear valued customers, Due to the node upgrade of INTChain (INT), the depositing and withdrawal services of INT and ROAD were suspended from 15:00 Sep 23, 2020 (UTC) until the upgrade is complete. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Sep 24, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Sep 24, 2020Updated on Nov 17, 2025AnnouncementsOKX will list Manchester City Fan Token (CITY) for spot trading
OKX, Sep 26, 2022 Download OKX App for iOS, Android, macOS, and Windows >>> Click here for Twitter >>> Click here for Telegram >>> Click here for Discord >>> Click here for Youtube >>> More >>>Published on Sep 26, 2022Updated on Nov 17, 2025AnnouncementsWhy did my identity verification fail?
Video Verification Issues for Hearing-Impaired Users Find an immediate family member to assist (as a helper). Submit the following documents: Your disability certificate Photos of the front and back of your ID card Photos of the front and back of the immediate family member’s ID card Photos of the personal information page of both your and your immediate family member’s household registration Go to OKX help center and submit a feedback form for the required materials as instructed.Published on Sep 5, 2023Updated on Feb 23, 2026FAQ11,506Statement regarding the ELT issue
After multiple unsuccessful attempts to communicate with Element Black, the OKX team notified Element Black to carry out internal rectification and follow the Road Map disclosed prior to the listing for product delivery. Withdrawal restrictions were implemented on the ELT market-making account. During the rectification period, the Element Black team made several withdrawal requests, and OKX approved some reasonable requests, after careful review.Published on May 12, 2023Updated on Nov 17, 2025AnnouncementsOKX to list perpetual futures for LA, HOME crypto
Full English Name: Lagrange Abbreviation: LA Official Website: https://www.lagrangefoundation.org/ Twitter: https://x.com/lagrangedev Features Details Underlying LA/USDT index Settlement crypto USDT Face value 10 Price quotation 1 LA value calculated in USDT equivalent Tick size 0.0001 Leverage 0.01-50x Funding rate clamp [Average premium index + clamp (Interest rate – Average premium index, 0.05%, -0.05%), 1.50%, -1.50%] For average premium index and interest rate calculations, refer to our productPublished on Jun 13, 2025Updated on Nov 17, 2025AnnouncementsOKX to list perpetual futures for H, AERO, SYRUP crypto
Full English Name: Humanity Protocol Abbreviation: H Official Website: https://www.humanity.org/ Twitter: https://x.com/Humanityprot Features Details Underlying H/USDT index Settlement crypto USDT Face value 100 Price quotation 1 H value calculated in USDT equivalent Tick size 0.00001 Leverage 0.01-50x Funding rate clamp [Average premium index + clamp (Interest rate – Average premium index, 0.05%, -0.05%), 1.50%, -1.50%] For average premium index and interest rate calculations, refer to our productPublished on Jul 3, 2025Updated on Nov 17, 2025AnnouncementsOKX to list perpetual futures for SPX, MOG crypto
Full English Name: SPX6900 Abbreviation: SPX Official Website: https://www.spx6900.com/ Features Details Underlying SPX/USDT index Settlement crypto USDT Face value 1 Price quotation 1 SPX value calculated in USDT equivalent Tick size 0.0001 Leverage 0.01-50x Funding rate clamp [Average premium index + clamp (Interest rate – Average premium index, 0.05%, -0.05%), 1.50%, -1.50%] For average premium index and interest rate calculations, refer to our product documentation Funding fee settlement intervalPublished on Jul 17, 2025Updated on Nov 17, 2025AnnouncementsOKX to list perpetual futures for NXPC, LAUNCHCOIN, MUBARAK crypto
Full English Name: NEXPACE Abbreviation: NXPC Official Website: https://msu.io/ Twitter: https://x.com/MaplestoryU Features Details Underlying NXPC/USDT index Settlement crypto USDT Face value 1 Price quotation 1 NXPC value calculated in USDT equivalent Tick size 0.001 Leverage 0.01-50x Funding rate clamp [Average premium index + clamp (Interest rate – Average premium index, 0.05%, -0.05%), 1.50%, -1.50%] For average premium index and interest rate calculations, refer to our product documentationPublished on Jun 3, 2025Updated on Nov 17, 2025Announcements