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How do I fix common issues with DEX trading wallet passkeys?
Is the email used for resetting tied to my cloud account? Your DEX trading wallet email must match the email linked to your Exchange account: If you reset your Exchange email, you'll need to confirm it also works for DEX. If it doesn't, follow the on-screen instructions to re-bind a new email for CeDeFi trading.11. What do the passkey labels mean?Published on Nov 4, 2025Updated on Nov 17, 2025FAQ1How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
While Grid Profits gives you a clear view of how much your bot has earned from grid trading alone, it doesn’t reflect: Unrealized gains/losses from open positions Any Earn interest Trading fees not tied to grid execution Therefore, Total PnL gives a full picture of your bot’s performance. Grid Profits is meant for reference and breakdown purposes.Published on Jun 20, 2025Updated on Nov 26, 2025FAQ49How do I check on updates to my support ticket?
The link is securely tied to your email address. You'll be prompted to verify your email before proceeding. Request to send code to your email for verification process Fill in the code that you received once this page appears Once the Ticket details page opens, review the latest updates from our team. To reply, scroll to the reply box at the bottom of the page. Type your message or attach any supporting files. Click Send or Reply to continue the conversation with our support team.Published on Oct 17, 2025Updated on Mar 16, 2026FAQ41What's a dusting attack?
Malicious airdrops can be tied to smart-contract scams. Use privacy tools carefully. hierarchical deterministic wallets or privacy-focused wallets can help, but they have trade-offs.Can a VPN help? A VPN hides your IP from local observers, but it doesn’t stop on-chain analysis. Wallet hygiene (avoiding address reuse, using HD wallets) is more effective. Explore more about risk and fraud by visiting here.Published on Oct 4, 2024Updated on Mar 3, 2026FAQ13What's the Spot DCA bot and how do I use it?
This approach lowers your average entry price fast and maximises profit potential if the asset rebounds — but it also ties up capital rapidly and exposes you to larger losses if the price keeps dropping. Multiplier = 0.5 (Conservative Scaling): each order halves in size. You spend less as the price falls, preserving funds for deeper drops. The downside is that your average entry price won’t drop as quickly, so profits on recovery will be smaller.Published on Oct 3, 2025Updated on Nov 17, 2025FAQ4
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