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What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not registered, organized, incorporated, formed, or established in the United States; E. Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on 5 Feb 2024Updated on 8 Oct 2025131A beginner's guide to identity verification
Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.4. What are acceptable forms of government-issued ID? A government-issued ID is a type of identification that is officially issued by the government and legally accepted as identity.Published on 25 Sept 2023Updated on 16 Mar 20266,447What should I do if I forget to fill in tag/memo?
Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on 15 Oct 2024Updated on 4 Mar 2026109How do I verify an individual account?
Do I need to submit a new form of identification to verify my individual account? You may be asked to upload an updated form of identification if it's deemed necessary.4. Why is my individual account frozen? Your account may be frozen if you don't complete your identity verification within the stated grace period. However, you can still access your funds and make withdrawals. Once you've passed verification, full access to your account will be restored.5.Published on 25 Sept 2023Updated on 17 Mar 202630,754How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
The anti-money laundering (AML) program questionnaire is a comprehensive form that asks for detailed information about your institution's compliance practices. The goal is to gather information that helps us assess any potential risks. Why is the anti-money laundering (AML) program questionnaire collected? The anti-money laundering (AML) program questionnaire is collected in order for us to comply with applicable AML laws and regulations.Published on 12 Dec 2024Updated on 15 Oct 202578What documents are accepted as proof of sources of funds from decentralized finance?
Understanding the acceptable forms of documentation is crucial for individuals and entities engaging in order for them to be able to continue their trading in Centralized Finance (CeFi). This guide explores the key records typically recognized to demonstrate the origin of funds in the decentralized ecosystem.What are the commonly accepted proof types for the source of funds from decentralized finance?Regular users Statements from an exchange platform.Published on 12 Nov 2024Updated on 9 Feb 202652How do I sign up and onboard for Block Trading?
To sign up as a Maker, please reach out to your account manager if you already have an account, or fill in the form here if you are a new user interested in making markets. If we think you're a viable candidate, our team will reach out to you to guide you through the process.Do I need to make any changes to my account before using Block Trading by OKX? Aside from meeting the minimum asset requirement, no changes to your existing account are required!Published on 23 Jun 2022Updated on 1 Dec 202569Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on 22 Aug 2023Updated on 4 Mar 2026413What onboarding information is required for the non-profit organization (NPO)?
Sign, scan, and upload the account opening authorization form (a board resolution containing such authorization is also acceptable). Learn more about the types of institutions that are supported by us here.Published on 13 Oct 2023Updated on 12 Feb 202671What's a dusting attack?
Alternatively, crypto dust can be transferred to you, which is a form of a malicious attack. This is a relatively new form of attack where hackers invade the privacy of crypto owners. They do it by sending a small amount of digital currency to multiple addresses. They then track these funds to reveal who the owner of the wallet is.Is crypto dust harmful? Crypto dust is not inherently harmful or a threat. It can appear naturally whilst carrying out transactions.Published on 4 Oct 2024Updated on 3 Mar 202613How do I avoid scams from off-site communication in P2P transactions?
Never engage in any form of communications off-site — always stay on our in-app chat. Don't share personal information like CNIC, bank credentials, or selfies. Don't pay after the order timeout period, as you lose escrow protection. After completing the cash transfer process, then only click "I have paid" inside our platform. Use and verify your Anti-Phishing Code for email authenticity. Click Appeal immediately if anything seems suspicious.What do I need to do If I’ve been scammed?Published on 11 Sept 2025Updated on 26 Sept 202512How do I adjust leverage levels?
To adjust the leverage level: Head over to the Trade section Select Margin or Futures trading, depending on your trading preference Select the asset or trading pair you wish to trade Locate the leverage setting option, usually near the order form The leverage level can be adjusted to the level that you prefer Select the desired leverage level from the available options (for example, 5x, 10x, 20x, and more) Confirm your choice and proceed to place your orderFAQ1.Published on 2 Aug 2024Updated on 30 Jan 202656What's OKX Affiliate Program?
There's one method to become an affiliate: Review this document in its entirety, review the OKX Affiliate Program Agreement in its entirety, and complete the application form. An affiliate link will be shared with you if your application is approved. Click here to fill it out.How can I earn commission as an affiliate? Get your affiliate links - The links and codes are available at the More > Affiliates page.Published on 27 Sept 2023Updated on 16 Mar 20263,165What's the Spot DCA (Martingale) bot and how do I use it?
Martingale is one form of Dollar Cost Averaging (DCA). The DCA (Martingale) bot is a trading bot that allows you to purchase crypto at multiple price levels if the price of the asset falls and aims to sell it for a profit if your target is reached. This bot aims to help you achieve a better average buying price by automatically placing additional buy orders if the price falls. If your profit target is reached, the bot automatically sells your crypto holdings.Published on 29 Apr 2025Updated on 17 Nov 2025OKX P2P user transaction rules
Investigation by law enforcement: users are requested by a judiciary institution to retrieve account information on the platform, in the forms of, including but not limited to, judicial investigation and consultation. The Platform may disable certain features of the user's Account and associated Accounts.Published on 5 Sept 2023Updated on 28 Aug 20251,013