All
FAQ
Announcements
Product documents
Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~1 BTC) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 3: the user converts his 1 BTC to ETH at the price of 3,000 USDT/ETH. He receives 20 ETH at 17:10 UTC.Published on May 13, 2024Updated on Sep 8, 2025339OKX ZERO Trading Fees event FAQs
Once you have completed verification, select Join Now on the banner on top of the page or within the card for step 3 to participate in this event. Once the button shows Joined, your participation has been successfully recorded and confirmed. Your first trading fee rebate card will be credited to your account within 20 minutes.3. Where can I check my identity verification level? You can check your verification status here.Published on Jul 6, 2023Updated on Feb 12, 202637USDG Convert Fees Change Announcement
OKX Team February 20, 2025Published on Feb 20, 2026Updated on Feb 21, 20264Tokenized stocks FAQ
OKX Wallet app Open the OKX Wallet app and select DEX Select a tokenized stock Enter the amount (minimum $20) Note: for market orders, you can adjust slippage tolerance and network fees. Submit the order Check the My orders part for your orders, and the My positions option for your holdings OKX Wallet web Select a tokenized stock Enter the amount (minimum $20) Submit the order Check the My orders part for your orders, and the My positions option for your holdings5.Published on Feb 2, 2026Updated on Mar 16, 20265OKX Web3 wallet customer review reward from Sourceforge terms and conditions
The first 150 OKX Wallet customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card.Published on Aug 7, 2023Updated on Aug 28, 202555What's Snap mode - powered by UniswapX, and how do I use it?
The wrapping process is where you send your ETH, for example, to a smart contract that converts it into WETH, which conforms to the ERC-20 token standard. The smart contract then holds your ETH and issues an equivalent amount of WETH in return. The process is reversible — you can unwrap WETH back into ETH at any time by sending your WETH back to the smart contract, which will return your original ETH.Published on Mar 1, 2024Updated on Oct 15, 202535OKX customer review reward from Sourceforge terms and conditions
The first 50 eligible OKX customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card (the "Gift").Published on Aug 7, 2023Updated on Oct 8, 202585How do I find my deposit address and tag/memo/comment?
Select the crypto asset and corresponding network Under the deposit details section, select Address In the regular address section, select Generate new address Note: You can generate up to 20 addresses. Once generated, the addresses can't be deleted. Note: Copy the deposit address and tag/memo/comment, paste it on the withdrawal page of the platform of your choice and follow the instructions to complete your deposit.Published on Aug 22, 2023Updated on Mar 3, 202667,677How do I use recurring buy trading bot?
For example, with a 100 USDT monthly buy, you can allocate 50% to BTC, 30% to ETH, and 20% to OKB. Simply deselect the selected crypto to remove the asset or select Reset to clear all of the selected crypto from the list.Published on Aug 30, 2024Updated on Jan 28, 2026587OKX x McLaren NFT Sweepstakes Terms & Conditions
Prizes: The following chart summarizes prizes are available at the start of the Sweepstakes along with the approximate retail value (the “ARV”) of each prize: Entry Period Prize Quantity ARV 1 MTC Race Watch 7 £475 / $600 Shadow Cap 20 £40 / $50 2 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 3 2 GS Tickets (+$1,000 for flights and accommodations) 2 £1,600 / $2,025 Shadow Cap 20 £40 / $50 4 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 5 MTC Race Watch 7 £475 / $600Published on Apr 25, 2024Updated on Sep 8, 2025607Reengagement Campaign - Terms and Conditions
For more detailed information, please refer to OKX Terms of Service In order to comply with local regulations, certain features may not be available in your region.For Rebate Card Group Rebate Card VIP Level > 1 €5000 face value and 3 months usage period. Current AUM > $100K OR Past Trading Volume > $1M €2500 face value and 3 months usage period. Current Assets on the platform > $5K €1000 face value and 3 months usage period.Published on Dec 5, 2024Updated on Nov 17, 2025Affiliate FAQ
The invitee’s rebate rate ranges from 0% to 20%.5. How can invitees check trading fee rebate records?Published on Dec 4, 2024Updated on Mar 19, 2026720What's OKX Bridge and how do I swap tokens across chains?
With over 20 chains supported, our OKX Bridge is the best way to move tokens from one chain to another. Here are some of the features that make it so great: Get the best deal: we'll suggest the best available route for your transaction based on speed and cost. This significantly reduces the time that customers need to spend on researching and comparing prices across different offers.Published on Feb 29, 2024Updated on Mar 4, 2026107Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
For example, in Figure 1, the user with an id of id_k will calculate hashk = hash("20" + "15" + "5" + "id_k" + "99821"), and the other data in the red square frame will be the Merkle path verification. An open source tool is provided for users to do this verification. Since the leaves of the Merkle tree are hashes, none of your private information will be leaked to others.How do I verify? 1.Published on May 10, 2023Updated on Sep 8, 2025178How do I get started with OKX Trade?
Presently, OKX DEX is seamlessly connected with over 20 cross-chain bridges and is compatible with 16 different blockchain networks.How does the bridge aggregator work? It works in finding the best route for bridging Token X on Chain A to Token Y on Chain B. It finds multiple bridging routes via supported DEXes & bridges, considering any swaps that may be needed before/after bridging.3. What's DEX? A Decentralized Exchange (DEX) refers to a blockchain-based exchange.Published on Jul 26, 2022Updated on Feb 5, 202675