If you see untradable assets in your account but the withdrawal button is unavailable or greyed out, it may be because the asset is an unsupported token or the withdrawal channel has not been enabled yet. In this case, please submit the feedback form.

They then demand extra payments outside our platform, cancel the trade after receiving the cash, and move the USDT elsewhere—leaving the buyer with neither their crypto nor a refund.What are some of the warning signs to look for? Requests to move conversation to WhatsApp, Telegram, or other platforms. Fake “OKX Support” emails or messages. Requests for extra payments outside the platform. Suspicious claims such as “account restricted, help me unlock it.”

It's technically impossible for us to hold to payments made outside of the OKX platform. We'll release the crypto to the buyer's account after the seller confirms the payment has been received and selects the Release Crypto option.2. What should I do if I'm dealing with a scammer or have been scammed? Raise a dispute immediately if you find any suspicious activities or scammers during the transaction process. Our customer support team will look into it and contact you.

Orders priced outside the permitted range may be cancelled. After trading begins Orders are matched according to normal trading rules. Trading fees are charged only on executed orders. Price limits and order cancellation During pre-open, orders must comply with the applicable price limits based on the pre-open reference or indicative price. Buy orders priced above the upper price limit will not be allowed. Sell orders priced below the lower price limit will not be allowed.

*Uncooperative or bad-faith behaviour including but not limited to; engaging in any fraudulent activities with the intention of deceiving their trading partner, non-paying buyers and non-releasing sellers, abusing the dispute process by creating false dispute and accusations, unresponsiveness, delayed, hostile communication or hidden fees or charges or any attempt to change the terms after the order has been created and leading other users to communicate or trade outside of OKX P2P trading platform

THE OBLIGATIONS IN THIS AGREEMENT INCLUDE, BUT ARE NOT LIMITED TO, CLAIMS THAT TRANSACTION/TRADING EXECUTED AND/OR MADE AVAILABLE BY OR ON BEHALF OF YOU, INFRINGES UPON THE RIGHTS OF THIRD PARTIES, OR IS OTHERWISE UNLAWFUL. f) Limitation of Liability This Site disclaims any and all liability resulting from the disclosure of your login information to others, the impact of any malicious or unauthorised activities by third parties, technical difficulties outside this Site’s immediate and reasonable

The Platform shall not be and cannot be responsible for any loss of or damages to assets through transactions that are performed or initiated outside of the Platform by the users. The Platform sets the rules for the transaction between seller and buyer, solely to support the user experience on the Platform. The Platform is not part of any P2P transactions. Users should refrain from using foul and offensive language when using the Platform.