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How to prevent phishing emails?
If the address looks similar but not exactly the same (for example, “okx.com” changed to “oikx.com” or an unrelated domain), treat the email as suspicious.2. Review the content carefully Even if an email looks polished, there are signs that often give away a phishing attempt. The email directs you to non-official websites OKX will never ask you to handle account issues through third-party websites. If you're prompted to log in, verify, or resolve issues on a non-OKX page, the email is unsafe.Published on 24 June 2025Updated on 16 Dec 20253How do I turn on the Economic Calendar on the original chart?
It's a valuable tool designed to keep you informed about real-time updates on major economic events and announcements such as interest rate decisions, employment reports, and GDP releases providing critical insights for traders looking to stay ahead of market trends. How to activate the Economic Calendar?Published on 10 Mar 2025Updated on 10 Sept 20253How do I obtain an ASIC Extract?
Open the ASIC Connect website at connectonline.asic.gov.au Go to the Search ASIC Registers section Go to 'Search ASIC Registers' Select Organisation and Business Names and enter the company name, then Go In the search results, select the company you are looking for and View Details Scroll down to the section Company extract and select Current company information Select Current company information under Company extract Select Add to cart and OK Select the item you'd like to get and Pay now For thisPublished on 2 July 2025Updated on 3 Dec 20251How do I change and reset my chart layout?
By following these simple steps below, you’ll be able to restore your interface quickly and get back to trading without any hassle: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Look for the Reset option in the chart settings menu to reset the existing settings Select Reset to change the layout back to the default settings Confirm your selection to revert all widgets, charts, and settings to their default positions and configurationsPublished on 27 Nov 2024Updated on 10 Sept 202517How do I display historic orders on the chart?
Below is how you can start displaying your historic orders on the chart: Select Display on the trading chart Head over to the main menu on the trading chart and select Display Select Historical Orders Tick the Historical orders option to enable it Your historical orders will appear on the chart Once the page loads up, look up the historical order Hover over the historical order to view the details of your historical trade.Published on 29 Nov 2024Updated on 10 Sept 2025417How do I navigate to and customize notification settings?
If you’re looking to set up specific price alerts instead, check out our guide here. Below are the steps to navigate and customize your notifications according to your preference: Load your app and select Menu Enter into the profile section via Menu Select your Profile and settings in the top menu to load User Center Enter the User Center section Select Preferences.Published on 8 Oct 2025Updated on 6 Nov 202515How do I complete the required tasks shown in the app?
Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.Published on 3 July 2025Updated on 10 July 202535How do I check if an email is officially from OKX via EML file?
If you are unsure, submit the EML file to OKX Customer Support for verification.Why can scammers make an email look real to you? Scammers can modify parts of an email's header to make the message appear as if it was sent from a legitimate domain, including an official address. This is possible because the email delivery protocol (SMTP) doesn't verify the true identity of the sender.Published on 24 Nov 2025Updated on 4 Mar 202614How do I explore new trading opportunities on OKX?
OKX Feed is also a feature that's capable of helping you to look into social sentiment and research for new trading opportunities. Learn how you can explore new trading opportunities on OKX Feed as below:How do I see the latest feed of all cryptos?Published on 17 Jan 2025Updated on 15 Oct 20253How can I protect myself from scammers?
Scammers can send a fake SMS which at first glance looks like an SMS from a bank. Or they may send you a fake email, pretending to be from payment services such as Wise or AdvCash. Always check the email address to make sure the domain matches with the service domain. Raise a dispute if the domains don't match. Be cautious of 'partial payment or amount manipulation' scams.Published on 21 Aug 2023Updated on 3 Mar 202612,001How to add personalized messages for custom price alerts?
If you're looking at setting the price alert on your trading chart, learn more by visiting here.Published on 6 Feb 2025Updated on 10 Sept 20253How do I find the token unlocks feature?
You can easily find the token unlocks schedule by following these steps:On the web Go to the Markets menu on the homepage Search for the token you want to check using the search menu Select the token and open its Overview page on the right of the screen Look for the Token unlocks option, which will display the upcoming unlock events and their details Token unlocks menu in the Overview of the crypto page, on the web pageOn the app Use the search bar to find the token you’re interested in Select thePublished on 4 Mar 2025Updated on 10 Sept 202514Getting to know your activity and portfolio pages
Your Portfolio Page gives you a snapshot of your total value, performance over time, and a detailed look into every asset you hold, making it easy to manage your crypto holdings efficiently.Published on 5 Nov 2025Updated on 9 Dec 20251What's OKX P2P trading reviews feature?
Open your OKX account on the web or app, select P2P Trading on the Buy Crypto option and select My profile before selecting Reviews to view the feedback.How does the review looks like? Reviews page on the web Reviews page on the appWhy should I use the OKX P2P Trading Reviews feature? It helps to build trust and transparency in our P2P platform. It allows users to make informed decisions about who to trade with. It helps in eliminating unreliable and untrustworthy trading partners.Published on 17 July 2023Updated on 28 Aug 2025127How do I explore new tokens?
Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization. Trading Volume: explore which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings? All you have to do is to enable your push notifications.Published on 9 Aug 2024Updated on 17 Nov 2025